1.Window cleaning robot only clean the dust on the glass, not clean oil stains, cosmetic stains;
2.This window cleaning robot can only be used after plugging in the power supply, not working by battery;
3.Please do not use in border-less windows, mirrors, etc.
2 .Buyer of Belarus please attention : We can only provide transportation to Minsk of Belarus, if your address belong to the area of outside of Minsk , please don’t place an order .
1- AI Technology
Automatically detects window frames and obstacles, calculates and programs an optimal cleaning path for maximum efficiency
2-UPS System and Anti-dropping Algorithm
To stop this small smart appliance from falling if the battery cuts out or the power fails
3-Zigzag Automatic Cleaning Routes
Auto up then down, auto left then down, auto right then down
4-Powerful Motor-powered Suction
The vacuum motor will draw in air allowing the robot to hold onto the glass tightly as it traverses the surface
Simply switch the cleaning route or control the directions by the remote controller
You can control the cleaner through the Bluetooth matching to your smart phone or tablet
1. Output voltage: 24V / 3.75A
2. Input: AC 100 – 240V, 50 / 60Hz
3. Power consumption: 80W
4. Charging time: 1 hour
5. Glass requirements: thicker than 6mm, with frame
6. Cleaning speed: 4min / square meters
7. Certification: CCC, UL, FCC, LPS, CE, RoHS, etc.
8. APP support version: iOS 7.0 or later, Android 4.3 or later, Bluetooth 4.0 or later
9. Cable length: 5.5m
10. High strength safety rope ( 150kgf )
11. EU plug is 220V, US plug is 110V
Dear buyers, in order to protect your rights, please note：
1.Please open the package after receiving the package at the same time, record the unpacking video and take a parcel photos (including the photos of parcel’s express delivery documents ).
2.After opening the package ，if the product is damaged, please take video and pictures and contact me within 3 days after receiving the package, do not deal with if more than 3 days after receiving the package, thanks for your attention and understanding in advance；
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.