If any problem when use with google home Google Assistant, pls contact us directly, our professionals will help you!
The Broadlink RM Mini3 is an universal remote for you to control infrared appliances through your smartphone.
Factory standard package is with cable, not the plug.
you can use your cell phone plug, or buy in our store, so can it send to you together.
– Specification of intelligent mobile smart remote control –
|Product Name||intelligent mobile smart remote control|
|Model No.||Broadlink RM mini3|
|Supported OS||iOS 7.0/Android 4.0 and above|
|Input Voltage||5 V DC|
|Input Current||500 mA|
|Infrared Frequency||38 k|
|Temperature Range||0 – 50℃|
|Standby Power||≤0.85 W|
|Wi-Fi Frequency||2.4 GHz 802.11 b/g/n|
Control Your IR Appliances from Anywhere domo
1. Does it need to work with a specific gateway/controller?
No. BroadLink products will link to your home Wi-Fi router to work – Users do not need to purchase a specific gateway.
Q2. How to download the IHC APP?
Q3. How to protect my device and avoid being searched by others?
Only the person who knows your Wi-Fi password and connect to the same Wi-Fi is able to search the device. You can lock an enhanced security in e-Control APP.
Q4. Can I control BroadLink devices when I am away from home?
Yes. You can control the devices from anywhere at any time from your phone via Internet.
Q5. Will the device settings lost when my phone has no network connection or it is powered off?
No. Once the settings are done, the devices can work independently without the APP running on phone.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.